Extra Care Protection – New Vehicles – Platinum Plan

New Vehicles – Platinum Plan – Benefits

Extra Care Protection offers your new Toyota protection from unforeseen mechanical issues, roadside emergencies, and other unexpected events, all with coverage that adjusts for inflation. This is a cost-effective and accessible method to ensure your tranquility and safeguard your investment. ECP will elevate your ownership experience by enhancing the vehicle's quality, while also increasing its resale value in the future.

Indeed, the Toyota factory warranty is excellent. Nevertheless, ECP extends far beyond that. It offers an array of coverage options, including the initial four lubrications through the Oil and Filter Program*, towing, emergency road service, rental assistance, trip interruption assistance, tire road hazard protection, and travel planning assistance. Moreover, when your Toyota factory warranty expires, ECP can take over and provide mechanical protection for up to seven years or 200,000 kilometers.

New Vehicles - Platinum Plan - Benefits

The ECP Platinum Service Agreement, our most comprehensive service options, covering nearly all components; with the addition of a number of other services including:

Components We Don't Cover

The following parts are not covered: glass components (such as mirrors, heated windshields, and rear windows with defrosters), fog lamps, lenses, sealed beams, light bulbs, tires (only for 36/50), wheels and wheel studs, trim, seat frames, convertible tops, mouldings, weather-strips, bright metal, sheet metal, body parts (including the frame), bumpers, upholstery, carpet, paint, brake rotors and drums, brake linings and pads, batteries and cables, distributor cap and rotor, carburetor, manual clutch disc lining, pressure plate and bushings, throw-out bearings, catalytic converter (although it may be covered by the Emission Control Systems Warranties), exhaust system, and accessories that were not installed by the manufacturer.

Furthermore, the service and replacement of maintenance-related items, such as lubricants and filters, belts and hoses, wheel balancing or alignment, and adjustments for air and water leaks, wind noise, squeaks and rattles, as well as the alignment of bumpers, sheet metal, body parts, and glass, are not included in the coverage.

The purpose of this page is to offer a general overview of Toyota Extra Care Protection plans. For more specific information, please consult with your local Toyota Dealer. Please note that the coverage outlined on this page is based on the information available at the time of publishing and is subject to change without prior notice.

Extra Care Protection Plan Coverage

Extra Care Protection's transferable coverage can boost your Toyota's resale value. To transfer, complete, sign, and return the form to ECP at no extra cost. You'll keep enjoying ECP benefits when you sell, except for Oil and Filter and tire protection. *Plan must be purchased within 31 days of vehicle registration date.
With thousands of moving parts in your Toyota, it's comforting to have Extra Care Protection to rely on. Your ECP plan offers:
  • Coverage of 17 mechanical component groups
  • Choose from a variety of kilometre limits and terms to fit your driving requirements.
  • Service from any of 1500 Toyota dealers across North America.
  • Peace of mind motoring.
To ensure optimal performance of your new vehicle, it is recommended to have it lubricated every 6 months or 8,000 km, whichever occurs first. However, to enjoy this benefit, you must acquire your ECP agreement within 31 days from the registration date of your vehicle. The Oil & Filter Program includes the following services with every lubrication:
  • Replace engine oil and filter
  • Remove and inspect air filter element
  • Lubricate locks, latches & hinges
  • Inspect lights, horn & wipers for proper function
  • Inspect coolant, brake & washer fluid levels
  • Inspect tires for damage and wear
Extra Care Protection ensures that you get alternate transportation reimbursement if your Toyota needs to stay at the repair shop overnight due to a covered component failure.
  • Up to $40 a day for a max. of 5 days rental
  • Additional 5 days if parts are on back-order
  • Up to $400 rental assistance per occurrence
The Road Hazard Protection ensures that your original tires are covered for up to 36 months or 50,000 kilometers, allowing you to keep driving even in the face of road hazards.
  • Tire repair or replacement
  • 100% reimbursement
  • No pro-rated adjustments
  • Installation and balancing
When you are over 300 km from home, if a covered component fails call the toll-free number. ECP assists with up to $100 a day for 3 days for a maximum of $300 per occurrence.
  • Hotel
  • Meals
  • Alternate transportation
Receive your personalized travel planner, including various benefits, by simply calling our toll-free number. The planner includes:
  • Highlighted road, city and vacation area maps
  • Tour and accommodation directories
  • Alternate routes and trip log
  • List of Toyota Dealers en route
  • A package listing historical sites, attractions and entertainment along the way
For assistance, dial our toll-free number 1-888-TOYOTA-8. and we will help arrange for your vehicle to be transported to your preferred Toyota dealership within 50 kilometers or to the nearest Toyota dealership within 300 kilometers. 
  • help is available 24 hours a day, 365 days a year
  • up to $250 towing per occurrence
If your Toyota vehicle needs towing, ECP will arrange for it to be towed to your preferred Toyota dealership within 50 kilometers or to the nearest Toyota dealership within 300 kilometers. If a second tow is required from an accident-reporting center, ECP will provide it.
  • Up to $250 towing per occurrence

Up to $100 each time, for any of these services

  • boost a dead battery
  • provide key lockout service
  • deliver gas if you are stranded
  • change a flat tire
  • winching from a ditch
  • No deductible
  • Genuine Toyota parts
  • Factory-trained Toyota technicians
  • Assured, worry-free motoring
  • Potential higher resale value
  • Protects your budget against unexpected expenses
  • Protects against the rising cost of vehicle repairs

New Vehicles - Platinum Plan - Terms

Extra Care Protection Plan Coverage

You can select from 12 excellent levels of ECP coverage:

  • 48 months or 100,000 km*+
  • 48 months or 120,000 km*+
  • 48 months or 140,000 km*+
  • 60 months or 100,000 km*
  • 60 months or 120,000 km*
  • 60 months or 160,000 km*
  • 72 months or 120,000 km*
  • 72 months or 160,000 km*
  • 72 months or 200,000 km*
  • 84 months or 120,000 km*
  • 84 months or 160,000 km*
  • 84 months or 200,000 km*
  • * Whichever comes first
  • + Plans must be purchased within 31 days of vehicle registration.
Contact Markville Toyota for details regarding a plan that best suits your driving needs.