Roadside Assistance

Roadside Assistance

Toyota Roadside Assistance representatives are there to ensure you receive prompt, efficient service from one of our approved service providers, 24 hours a day, 365 days a year.*

36 Months/unlimited km*

For assistance, call 1-888-869-6828 or request service online here.

Services Include:

The service provider will attempt to boost your battery so that you can start your vehicle. If the battery does not respond, your vehicle will be towed to the nearest Toyota dealer.**

The service provider will deliver up to 5 litres of gas so that you can proceed to the nearest station. The cost of the fuel is the responsibility of the member.**

The service provider will remove your flat tire and install your spare. Please note that the spare tire must be inflated and in sound working order. If you do not have an operable spare tire, your vehicle will be towed to the nearest Toyota dealer.**

If you lock your keys in your vehicle, a service vehicle will be dispatched to attempt to gain entry into your vehicle.**

If your vehicle experiences a mechanical breakdown not related to motor vehicle accident and is unable to proceed under its own power, a service provider will be dispatched to tow your vehicle to the nearest Toyota dealership.**

A service provider will be dispatched to winch your vehicle if it becomes stuck in a ditch, mud or snow. The vehicle must be able to proceed under its own power. If a tow is required, then the member is responsible for the cost of both.**

If you experience a mechanical breakdown and are more than 300 km from home, you will be reimbursed up to a total of $100 per day for a maximum of 3 days for accommodation, meals and transportation (combined) related to the incident. Reimbursement will occur upon providing the original receipts and the repair receipt.

This service provides the following:

  • personal, computerized itinerary and routing
  • point-to-point distance calculation
  • maps with highlighted routing, accommodation and campsite information
  • destination activity information
*Roadside Assistance covers 36 months with unlimited kms. For full coverage details, see the "Roadside Assistance Program" section of your Toyota Owner's Manual Supplement.
**Coverage encompasses up to 100 km dispatch or reimbursement of up to $100, unless otherwise indicated. For Emergency Service, call 1-888-869-6828. In order to obtain any emergency roadside service, you must remain with your vehicle. The service facility will not provide service to an unattended vehicle.